BetWest Cookie Policy

At BetWest, we use cookies and similar tracking technologies to make your visit to our website smoother, safer, and more personalised. This Cookie Policy explains what cookies are, how we at BetWest use them, and what choices you have regarding their use when you play at BetWest Casino & Sportsbook.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They allow us to recognise your browser, remember your preferences, and understand how you interact with our platform. Our BetWest website uses cookies for a variety of purposes, from keeping you logged in to analysing site performance.

How We Use Cookies

We at BetWest rely on cookies to deliver a safe and enjoyable experience across our casino, sportsbook, and horse racing sections. Our use of cookies falls into the following categories:

• We use essential cookies to enable core site functionality, including account login and secure transactions
• We use performance cookies to monitor site speed and identify technical issues
• We use functionality cookies to remember your language preference, currency selection, and other settings
• We use analytics cookies to understand how visitors use our games, promotions, and sportsbook features
• We use advertising cookies to show you relevant offers and measure the effectiveness of our marketing campaigns

Essential Cookies

These cookies are strictly necessary for our website to function. Without them, you would not be able to log into your account, place bets, or access our live casino games. We do not require consent for essential cookies, as they are fundamental to providing our services.

Performance and Analytics Cookies

We at BetWest use these cookies to collect information about how visitors use our site, including which pages are visited most often and whether players encounter errors. This data helps us improve our 10,984 slots, live tables, and sportsbook offering over time. All information collected is aggregated and does not personally identify you.

Functionality Cookies

Our BetWest platform uses functionality cookies to remember choices you make, such as your preferred locale among our 19 supported languages, your currency (including EUR, USD, CAD, AUD, and various cryptocurrencies), and your display settings. These cookies make your return visits more convenient.

Advertising and Targeting Cookies

We at BetWest, along with trusted third-party partners, use advertising cookies to deliver promotions relevant to your interests, such as our welcome bonus or reload offers. These cookies also help us measure the performance of our marketing campaigns and avoid showing you repetitive advertisements.

Third-Party Cookies

Our BetWest website may include cookies placed by third-party service providers, including payment processors, analytics companies, and game providers such as Pragmatic Play, Playtech, and Evolution-powered live studios. We do not control these third-party cookies directly, and we encourage you to review the respective privacy policies of these providers for further information.

Managing Your Cookie Preferences

You have control over how cookies are used when you visit BetWest Casino. We provide a cookie consent banner when you first access our site, allowing you to accept or customise your preferences. You can also manage cookies through your browser settings at any time.

• You can block all cookies through your browser settings, though this may affect site functionality
• You can delete existing cookies stored on your device
• You can set your browser to notify you when a cookie is being placed
• You can adjust your consent preferences via our cookie settings tool at any time

Please note that disabling essential cookies may prevent you from logging in, making deposits, or accessing certain features of our platform, including our sportsbook and live casino sections.

Cookies and Your Location

We at BetWest operate across multiple regulated markets, including Germany, Canada, Australia, and New Zealand, and we tailor our cookie practices to comply with applicable regional data protection laws. Depending on where you access BetWest from, you may see different consent options in line with local legal requirements.

How Long Do Cookies Last?

Some cookies are session-based and are deleted once you close your browser, while others are persistent and remain on your device for a set period or until you delete them manually. We review the retention periods of our cookies regularly to ensure they are no longer than necessary for their intended purpose.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our own data practices. Any updates will be posted on this page, and we encourage you to review this policy periodically. Continued use of BetWest after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we use cookies or wish to exercise your preferences, please contact our support team. We are available 24/7 via live chat, or you can reach us by email at [email protected]. For data protection enquiries specifically, you may also contact our Data Protection Officer at [email protected].

By continuing to browse and use BetWest, including our casino games, live dealer tables, and sportsbook, you acknowledge that you have read and understood this Cookie Policy and consent to our use of cookies as described above.